Welcome, we made it to 2019!! ** Spring is just around the corner - Check back often for specials **

Shipping & Returns

SHIPPING: Packages and Nucleus Colonies

We do not ship packages or Nucleus Hives of Honey Bees.

 

SHIPPING: Clothing, wooden ware and other items

We can send your order anywhere within the continental United States. All our items are packed for safe delivery. We ship all products by USPS courier unless otherwise directed. The customer will be responsible for all shipping costs for products that are requested via e-mail to be shipped by a different delivery service other than the USPS.  Delivery usually takes between 1 to 5 working days depending on the delivery service in the destination area.

 

We normally ship our products within three business days unless requested otherwise. If we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date by the e-mail address and/or phone number that we have on file.

 

Please check your e-mail address, phone number and delivery address carefully as we will not be responsible for delivery to an incorrect delivery address. The customer shall be responsible for all cost to resend a parcel that is returned because of an incorrect address.

 

Returns are not accepted due to a change of mind, so please choose carefully.

 

Exchanges will not be permitted.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.


If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Tennessee's Honey Bees, by e-mail within 3 days from date of despatch of goods. Please include all details and photos of the damage.

 

Email details of your claim to


The following options will then be made available:

 

1. Replacement: If possible, a replacement will be sent, subject to availability.

 

2.  Credit:  If no replacement is available, a credit will be offered to the full amount of the purchase price.

 

3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

 

Returns are not accepted due to a change of mind, so please choose carefully.

Your IP Address is: 54.210.61.41
Content

3lb Packages
include a
Caged & Mated
Queen Bee


Tennessee's Honey Bees